Credit Gateway

Contacts

OPERATIONS (Returns, Corrections)

Credit Gateway Customer Care
E-mail: customer.care@usbank.com
Phone: 1 (877) 815-1206 or (314) 425-1841

REPORTING (Transaction details, deposits/vouchers)

Collections Information Repository (CIR)
E-mail: CIR@pnc.com
Phone (CIR Call Center): 1 (800) 346-5465 or (301) 887-6600

ACCOUNTING

(Treasury Account Symbols and Business Event Type Codes {TAS/BETCs])
Shared Accounting Module (SAM)
E-mail: sam.conversion@stls.frb.org
Phone: (877) 255-9033 or (314) 444-4600

(Agency Location Code (ALC) Updates)
Governmentwide Accounting (GWA) Cash Accounting Division
Phone: (202) 874-7980

CREDIT GATEWAY PROGRAM INFORMATION (New account setup & general inquiries)

Settlement Services
E-mail: settlement.services@fms.treas.gov

  or

Credit Gateway Program Analyst - Irene Rivera
E-mail: irene.rivera@fms.treas.gov
Phone: (202) 874-5282

Credit Gateway Program Manager - Randolph Maxwell
E-mail: randolph.maxwell@fms.treas.gov
Phone: (202) 874-5304


   Last Updated:  March 14, 2014