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white arrow Overview: Green Book

white arrow Introduction

white arrow Chapter 1:
    Enrollment

white arrow Chapter 2:
    Payment Processing

white arrow Chapter 3:
    Nonreceipt

white arrow Chapter 4:
    Returns

white arrow Chapter 5:
    Reclamations

white arrow Chapter 6:
    Notification of Change

white arrow Chapter 7:
    Collections

white arrow Chapter 8:
    Contacts

white arrow Chapter 9:
    Glossary

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Green Book

Reclamations

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Section 3: Reclamation Procedures

A. Notification of Death

Notification of death by any source constitutes notification for all federal benefit payments received by the recipient. This includes notification of death by survivors, executors, or federal agencies. The following are some of the ways that RDFIs may learn of the death of their account holders:

  • Receipt of a Death Notification Entry (DNE) - an ACH notice of death from an originating government agency [e.g., SSA, RRB, or OPM] to the RDFI.
  • Receipt of a government Notice of Reclamation.
  • Any contact from or reference to an Estate, or an Executor, Administrator, Public Administrator, Personal Representative, or other representative of such Estate.
  • A pertinent reference to or from a Probate Court, a funeral home, or Letters Testamentary. (A document which names the executor or administrator of a deceased person's estate and is issued by a court. A certified copy of the Letters Testamentary must contain a raised seal or stamp from the clerk or court issuing the letter.)
  • Any oral or written report of death.
  • Any death information obtained by the RDFI's inquiry into a dormant account, or through other RDFI internal screening processes.
  • Any personal awareness of the death by the RDFI's staff.

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   Last Updated:  Wednesday March 21, 2007

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