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Recipient Organizations: Enrollment Common Questions

1. How does an organization enroll in ASAP?

  • The Federal Enrollment Initiator starts the enrollment process by identifying the Recipient Organization to be enrolled and entering the DUNS, TIN, type of organization and the point of contact information.
  • Unique DUNS, TINS and emails are required.
  • The role of the Point of Contact is critical to the ASAP.gov enrollment process.
  • The RO Point of Contact confirms that information entered by the enrollment initiator and is responsible for identifying the recipient organization’s officials.
  • The Head of Organization approves the officials identified by the point of contact.
  • The Authorizing Official is responsible for confirming the recipient organization’s information and identifying the users who need access to the ASAP.gov application.
  • The Financial Official is responsible for entering the bank account information for the recipient organization.
  • Once all of the above tasks are completed, the application will notify the Federal agency that the organization enrollment has been completed and they can create and fund accounts.
Instructions for enrolling using paper forms can be found in the Enrollment Handbook for Payment Requestor/Recipient Organization and the instructions for enrolling via the Internet will be provided by the Regional Financial Center.

2. What are the procedures if the recipient banking information changes?

The Recipient Organizationís Financial Official should long onto ASAP.gov, select the enrollment tab, and then make the necessary changes

3. Who do I contact for customer support?

Answer for question 6: Kansas City Financial Center is the primary contact for all Recipient Organization ASAP.gov concerns. Contact the ASAP.gov Help Desk at (855) 868-0151, option 2, option 3 for support.

4. What do we do to obtain a User ID for a new ASAP Users?

After the point of contact approves the enrollment, all officials http://www.fms.treas.gov/pam/index.html nominated by the point of contact will receive their user ID by email. Once the Authorizing Official nominates users, they will receive their user IDs via email.

5. What do we do if we want to delete a ASAP User ID?

The Recipient Organizationís Authorizing Official should log onto ASAP.gov, select the enrollment tab, and then make the necessary changes to delete the user.


   Last Updated:  March 14, 2014