Austin Financial Center Background

U.S. Department of The Treasury Financial Management Service Austin Financial Center Austin, Texas

Administrative Management Branch (AMB)

The Administrative Management Branch is the services branch in support of our mission of payments and claims and providing administrative and clerical support to the Center employees and agency customers. AMB is composed of many administrative and financial sections; Facilities Management, Procurement and Supply, Accounting, Budget, Check Custody, Human Resources, Payroll, Training, and Health and Safety.

Information Systems Branch (ISB)

Claims and Customer Support Branch (CSSB)

The Claims Branch processes all actions pertaining to Electronic Funds Transfer (EFT) reclamations. In addition to EFT payments, Claims is also responsible for processing all remittances received from various entities by depositing the proceeds into a Treasury General Account (TGA) and then processing the credit using the Inter-governmental Payment and Collection (IPAC) process.

Payment Operations Branch (POB)

POB has four sections. Payment Control is responsible for receiving requests for payment from our customer agencies, ensuring that the payment files are in balance with the certification, and starting the 1691 Progress Sheet process. In addition, the Payment Control Specialists balance and clear completed payment jobs and create debit vouchers for EFT payments. The Printing Section prints all check jobs, prints explanation of benefit letters and encloses checks and letters on the Gunther enclosing equipment. The Check Wrapping Section uses check wrapping machines that make and wrap the paper around the check for various types of government payments. Mailing Operations is responsible for processing incoming and outgoing mail pieces. Outgoing checks are presorted to obtain postal discounts. Holds are pulled prior to mailing as a service to our customers which reduces collection costs significantly.

Quality Assurance Branch 

Quality Assurance Branch (QAB) strives to ensure the standardization and efficient management of AFC projects, coordination of customer relationship events, dissemination of financial information, and oversight of quality assurance with the purpose of reducing errors, improving processes, and identifying learning opportunities. The QAB team focuses on developing and conducting internal control processes, production trouble shooting and quality reviews performed in accordance with Treasury directives, policies and procedures. QAB also supports the AFC mission by providing information, marketing, training, and assistance on a full range of government cash management, disbursing, and collection initiatives to customers. QAB customers include taxpayers, recipients of Federal payments, Federal agencies, the financial community, and FMS associates.